Privacy Policy
Last updated: Nov, 2022

Welcome to ViGo (the "Platform")。The Platform is provided and controlled by VIGO company("VIGO","we",or"us")。 We are committed to protecting and respecting your privacy. Please read this 《Privacy Policy》 and 《Terms of Service》 to understand your rights and interests and how we collect, use, protect and process such information before using this site, services, applications, products and content. IF YOU DO NOT AGREE WITH ALL OR PART OF THE PRIVACY POLICY , PLEASE STOP USING THE APP AND THE SERVICE.

1. The types of information we collect

In order to provide you with services and improve user experience, we will collect the following information

* The information you provide

When you register/use this app, provide your information, including: nickname, birthday, gender, phone number (only by phone number for account registration), your photo In addition, this content includes the content of your comments on the platform (including your virtual items on the platform, or UGC content photos and other content that you choose to upload to our app). And account details, when using gmail, facebook account registration, we only get googleid and facebookid information, will not get other associated information.

* We got it automatically

When you use the service and interact with us through the service we provide, we will collect and store certain information, such as IP address, device type information, network type information (Bluetooth, WiFi, 3G, 4G, LTE), system OS information, and activity information related to your use of our service, such as: The amount of time users spend chatting, the number of days they log on.

* Others

In order to provide services, we will use the microphone permission and collect your voice chat microphone information with your permission.If you disable the function, we will not collect your microphone information and you will not be able to use the voice chat function.

2.How we use your information

We use the information we collect about you in the following ways:

* Send personalize the content for you with customized content that interests you;

* Manage the platform(i.e., provide you with our services) and internal operations, including troubleshooting, data analysis, testing, research, statistical and investigation purposes (i.e., ensure the stability and safety of the platform), and solicit your feedback;

* Improve and develop our platform and conduct product development;

* Allow other users to find you on the platform through the "Find Users" function, allow you to find other users and contact them on the platform, for support the social function of the Service;

* Shows you content that is similar to or interacts with content you like (by commenting on and/or viewing content), content from your region, and content from users you follow;

* Help us detect abuse, fraud and illegal activity on the platform;

* Communicate with you

* Provide you with user support;

For example, by collecting your Google or facebook account ID information, you can quickly login your account when you log in by Google or facebook account.

3.How we share your information

We will share your information with the following selected third parties:

* IT service provider;

* We are using a third party to perform certain functions in the application, and we may share your personal information with such third party, but only for the purpose of performing such functions and providing such services. In addition, we will not share any of your personal information with any third party: we will ensure that such third party complies with the strict data protection and confidentiality regulations consistent with this Privacy Policy.

* We will share your information with law enforcement agencies, public authorities or other organizations if doing so is required by law or if doing so is for the purpose of:

Compliance with legal obligations, procedures or requirements; Enforce our Terms of Service and other agreements, policies and standards, including investigating any potential violations;

Detect, prevent or otherwise resolve security, fraud or technical problems; Or to protect the rights, property or safety of us, our users, third parties or the public (including the exchange of information with other companies and institutions to prevent fraud and reduce credit risk) as required or permitted by law.

4.The security of your information

* We will take measures to protect your information to the best of our ability, such as through encryption and other methords to ensure that your information is processed securely and in compliance with this policy. Unfortunately, transmitting information over the Internet is not completely secure. We cannot guarantee the absolute security of your information transmitted through the Platform.

We have appropriate technical and organizational measures, and we can continual to improve the overall security of our system to ensure the appropriate level of security for the different possibilities and severity of risks to your rights.

* Please note that your Facebook and Gmail account information is not known to the Platform, as these third parties communicate with the Platform only through specific encrypted tokens.

* Please note that your profile is public and what you post may be visible to anyone on the platform unless you select "Friends" (only your friends can view it) or "Private" (only you can view it)

5.How long we keep your information

We use the following criteria to determine how long we will keep your information:

* Legal obligation to retain data for a certain period of time in accordance with applicable laws and regulations;

* The limitation of action prescribed by law shall apply;

* Controversy or potential controversy

6.Your Rights

If you have registered for an account, you may access and update certain personal information you provide to us by logging into your online account and using the features and functions provided by that account.

You have the right to request access to the personal information we hold about you. If you believe that any information we have about you is incorrect or incomplete, you may ask us to change it. When you update your personal information, we will ask to verify your identity before processing your request.

Users can delete their personal information and data, as well as their account, if you need to delete the account, you need to submit the application message of deleting the account to the customer service account (10000) through your account, we will delete your account after one working day when receiving your application. It cannot be retrieved after being deleted.

7.Information relating to children

This app is not intended for children under 12 years of age. If your information is for children under the age of 12, we will delete the information and terminate the account. If the laws of the area where the user lives have special regulations on the use of the Platform by users over the age of 12 and the collection of personal information by the Platform of users over the age of 12, we will comply with the local laws and regulations. If you find that we collect information of children under the age of 12 and information prohibited by local laws, please contact our customer service number 10000.

8.Changes

We will normally notify all users of any changes of this policy through the platform. However, you should review this policy periodically to check for any changes. IF YOU DO NOT AGREE WITH THE UPDATED POLICY, YOU MUST STOP ACCESSING OR USING THE SERVICE.

9.CONTACTING US

If you have any questions, comments or requests regarding this policy, please contact us:

Email Address: [email protected]

customer service number 10000.